HelloSlippers Influencer Terms & Conditions
Purpose
- By requesting to join the HelloSlippers Influencer Program (“the Program”) you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.
Eligibility
- Influencers belonging to any category may apply for the Program. Currently, you must have an account on Instagram, TikTok, Twitter, Pinterest or YouTube to qualify. HelloSlippers will review the audience and engagement metrics of your social media presence to determine eligibility, and its determination of eligibility is final and not open to challenge and/or appeal. You cannot simultaneously be a member of the Program and other affiliate programs offered by HelloSlippers.
- Once a social media channel is connected to a HelloSlippers account, it cannot be connected to other HelloSlippers accounts. Only one HelloSlippers connection is allowed per social media channel.
- If your application is declined, you must wait 60 days before signing up again using the same account on Instagram, TikTok, Twitter, Pinterest or YouTube.
- Once your application has been approved, you cannot change or remove your connected social media accounts. Please contact HelloSlippers’ Customer Service Department if you require the amendment or removal of any of your connected accounts.
General Program Participation
- Your participation in the Program and use of your Rewards Code (as defined below) constitute your full and unconditional agreement to these Terms & Conditions, as well as HelloSlippers’ decisions and interpretations, which are final and binding in all matters related to the Program.
Membership Tiers
- The Program consists of three (3) progressive membership tiers: Rising Star, Star and Superstar. All membership tiers enjoy a variety of benefits made available by HelloSlippers at its sole discretion from time to time (“Benefits”). Benefits may vary by tier and some tiers may offer more Benefits than others. The type, timing and availability of any Benefits will be determined by HelloSlippers at its sole discretion.
- Memberships will be upgraded from their current tier to a higher tier when members achieve certain thresholds of cumulative referred revenue (“Revenue”) during their current membership period, as explained below. Upgrades to higher tiers will occur within one business day of reaching the required Revenue threshold.
- Memberships in the Program, excluding Rising Star memberships, will expire at the end of the twelfth calendar month from the date a membership tier is attained. For example, if a Star influencer is upgraded to Superstar in mid-June then the membership expires at the end of June of the following year. However, if a Star influencer does not meet the required Revenue to upgrade to Superstar during their 12-month membership period, then depending on the Revenue accumulated as a Star influencer, the influencer will either be renewed for a new 12-month period at the Star tier or be downgraded to Rising Star.
- When membership levels are attained through upgrade, downgrade or renewal, the influencer’s cumulative referred revenue will be reset to zero.
- Rising Star memberships do not expire.
- Rising Star: No minimum Revenue requirement. A qualified influencer will remain at the Rising Star tier unless the influencer meets the Revenue requirement to upgrade to Star tier.
- Star: The influencer generates at least US$ 300 in Revenue in a 12-month membership period following the start of their current membership period. As a welcome offer, all new influencers will join at the Star tier automatically for 12 months upon approval of their application. If an influencer does not quality for Superstar or does not re-qualify for Star during their 12-month membership period, their tier will be downgraded to Rising Star.
- Superstar: The influencer generates at least US$ 5,000 in Revenue in a 12-month membership period following the start of their Star membership period or the renewal of their Superstar membership period. During the following 12-month membership period, if an influencer does not re-qualify for Superstar, or their Revenue does not qualify them for the Star tier, their tier will be downgraded to Rising Star.
- HelloSlippers reserves the right to terminate from the Program any influencers without any referred revenue after a one-year period.
- HelloSlippers may, at its sole discretion, alter, limit or modify the Program’s rules, regulations, benefits, eligibility for membership, or any other feature of any particular tier, or may terminate a particular tier at any time without prior notice except as expressly set out in these Terms or required by applicable law.
Rewards Code
- You can create your own customized Rewards Code (“Rewards Code”) when applying for the Program.
- The customized Rewards Code must be 7-12 characters in length and must use both capital letters and Arabic numerals.
- If you have an existing Rewards Code obtained from the HelloSlippers Friend Rewards program, then that Rewards Code will become invalid when your new customized Rewards Code is activated. However, all previous orders made using your original Rewards Code will not be affected.
- You should not customize or promote your Rewards Code in a manner that could be interpreted as impersonating, representing, or claiming relation to a third party in an effort to generate Commission. Rewards Codes that can be interpreted as being customized to resemble existing Rewards Codes belonging to third parties will be automatically deactivated.
- We reserve the right to deactivate your new customized Rewards Code if we find the code to be inappropriate or objectionable at our sole discretion.
Referral
- Rewards Codes can be redeemed by New or Returning Customers.
- When using a Rewards Code, customers will receive a discount percentage of 10%.
- For successful referrals of a New Customer, you will receive 10% of the sale in Commission. When a Returning Customer uses your Rewards Code, you will receive 4% of the sale in Commission.
- Superstar influencers will receive bonus Commission in addition to the Commission earned on referral sales.
Rising Star and Star influencers:
| Type of Referred Customer | Rewards Code / Rewards Link (Influencer) |
|---|---|
| New Customer(1st purchase) | 10% |
| Returning Customer | 4% |
Superstar influencers:
| Type of Referred Customer | Rewards Code / Rewards Link (Influencer) |
|---|---|
| New Customer(1st purchase) | 11% |
| Returning Customer | 5% |
- Sales are attributed via the "last click", meaning your Rewards Link or Rewards Code must be the last one used by a customer before they place an order at helloslippers.com. Your Rewards Code must be in the Rewards Link URL that you share to properly attribute the sale to you, or your Rewards Code must be the last one entered before checkout. A 30-day cookie will be dropped into a customer's browser once a Rewards Link is clicked. Any sales made will be attributed to you if no other cookies are recorded before an order is placed. For the avoidance of doubt, HelloSlippers reserves the right to make the final decision with respect to the attribution of the sale in question to you.
Commission
- Commission will be granted once the referred order is fulfilled, and will expire at the end of the sixth month after the Commission was posted to the influencer’s account.
- Influencers may use Commission as a payment method for orders placed at HelloSlippers.
- Influencers may elect to cash out their Commission after accumulating a total balance of at least US$ 20. Influencers choosing to cash out must provide proper payment account information.
- Cashout payments will be delivered within 5 business days after an influencer chooses to cash out their Commission. Cashout payments will be made in US Dollars, and no additional service fees will be deducted from the final payment amount.
- Influencers cannot request a cashout payment if their Commission total is below the required amount (US$ 20). Influencers cannot request a cashout payment for used or expired Commission.
- HelloSlippers shall not be liable for any loss caused by non-acceptance, rejection or delay of payments, or incorrect payment information.
- PayPal accounts used for Cashout purposes can only be linked to ONE (1) Influencer Account at HelloSlippers. If a PayPal account is linked to multiple Influencer Accounts, any earned Commission will be forfeit and the PayPal account will be disqualified for Cashout use.
- Should there be any disputes concerning Commission or cashout payments, HelloSlippers reserves the right to make the final decision.
- Influencer Program Cashout details:
| Payment type | PayPal |
|---|---|
| Delivery Time | 7 - 10 business days |
| Method | Credited to PayPal account |
General Promotional Restrictions
- Each influencer is only allowed one (1) HelloSlippers Influencer Account. Extra Influencer Accounts and any corresponding Rewards Codes belonging to a single influencer will be disabled.
- You may share your Rewards Code on your personal blog or personal social media accounts (e.g., Instagram, YouTube, Facebook, Twitter, TikTok, Pinterest, etc.) subject to the terms and conditions of those accounts. However, your social media profile shall not contain an avatar or any other content that could be interpreted as being managed by, or otherwise related to or associated with, HelloSlippers.
- Your social media account username and Rewards Code cannot include, contain or otherwise resemble the word “HelloSlippers.” Your Rewards Code also cannot include an existing or previous HelloSlippers promotion or coupon code.
- You cannot customize your Rewards Code to match any of your social media account usernames. Conversely, you cannot rename any of your social media account usernames to match your Rewards Code.
- Influencers should only operate one social media account per social media platform to promote their Rewards Code. Promotion of a single Rewards Code using multiple accounts belonging to the same social media service is not allowed.
- Your social media account username cannot include, contain or otherwise resemble the word “HelloSlippers.” You also cannot customize your Rewards Code to match any of your social media account usernames. Conversely, you cannot rename any of your social media account usernames to match your Rewards Code.
- You are expressly prohibited from posting your Rewards Code on any official HelloSlippers social media accounts or the HelloSlippers website (in reviews, social media comments, etc.) in an attempt to generate Commission. You are also prohibited from posting any comments on any official HelloSlippers social media accounts or the HelloSlippers website that could be interpreted as promoting or attempting to redirect users to other Internet locations (e.g., websites, or social media accounts or pages) that feature or distribute your Rewards Code.
- You are prohibited from posting your Rewards Code in an attempt to generate Commission, or posting comments that could be interpreted as attempting to promote or distribute your Rewards Code, on any social media accounts or websites owned or operated by entities affiliated with HelloSlippers, including but not limited to influencers or other entities that participate in the Program.
- Your blog, website or social media pages may not resemble HelloSlippers’s website or include any content that could imply an affiliation with HelloSlippers.
- You may email your Rewards Code using your personal email or using the share icon found on HelloSlippers’s website. However, such emails cannot look as if they are being sent or sponsored by HelloSlippers.
- You may not create or utilize any client side application (browser plugin, extension, executable, etc.) on any device that might imply affiliation with HelloSlippers.
- HelloSlippers reserves the right to immediately void your Commission and/or suspend your Rewards Code if fraudulent promotions or other conduct, including but not limited to the examples listed in these Terms and Conditions, are detected or suspected.
HelloSlippers Sponsored Products
- From time to time, HelloSlippers may offer free products (“Sponsored Products”) to Star and Superstar influencers in exchange for promotional considerations (as defined below).
- All participating influencers claiming and receiving Sponsored Products must create content (“Content”) or, if specified or required by HelloSlippers, perform promotional activities with Sponsored Products on the Instagram, TikTok, Twitter or Pinterest account, or the YouTube channel they have registered with HelloSlippers. Influencers must submit links as proof of Content at My Account > Order History.
- Only links to content on Instagram, TikTok , Twitter, Pinterest or YouTube will be considered valid links for proof of Content. Unless specified otherwise, links to other content or social media will not be considered as valid submissions for the purposes of this program.
- All Star and Superstar influencers are eligible to receive one Sponsored Product upon agreeing to the terms and conditions outlined herein. In other cases, HelloSlippers will offer a limited number of Sponsored Products. Star or Superstar influencers may contact HelloSlippers and apply to receive the product of their interest. HelloSlippers will decide on the selection of individuals to receive the limited Sponsored Products after considering all relevant factors.
- Influencers may only request ONE (1) Sponsored Product per calendar month.
- If an influencer claims a Sponsored Product, and the product is re-offered at any later date, then the influencer is prohibited from claiming the product an additional time. Influencers may only request a specific Sponsored Product ONE (1) time.
- Due to limited supplies of Sponsored Products, requests for reshipment will not be honored under any circumstances.
- Sponsored Products are non-transferable, and may not be redeemed or resold for cash.
Collection and Use of Content
- HelloSlippers will collaborate with outstanding influencers in the form of giveaways, product reviews or coupons sponsored by HelloSlippers. Your performance will be reviewed from time to time by HelloSlippers, and selected influencers will be informed of collaboration opportunities.
- From time to time, HelloSlippers may offer free products (“Sponsored Products”) to Star and Superstar influencers in exchange for promotional considerations (as defined below).
- Content related to HelloSlippers, including but not limited to Content featuring Sponsored Products, that a HelloSlippers Influencer produces for their social media channels or Content submitted directly to HelloSlippers by the influencer may be collected by HelloSlippers for its own use (including, but not limited to, for marketing purposes). Such Content may consist of such YouTube or TikTok videos, Instagram posts or other social media posts, including text, images, video, and post data created by the influencer that mention HelloSlippers as a sponsor or partner, use HelloSlippers in a hashtag (e.g., #HelloSlippers or #helloslippers), or feature Sponsored Products or other products received from HelloSlippers as a part of the Program.
- As a HelloSlippers Influencer and in consideration of being admitted to the Program, you agree to grant HelloSlippers a non-exclusive and irrevocable right to collect your Content from social media channels and the HelloSlippers website for marketing, promotional, or analysis purposes. You also agree to grant HelloSlippers’ business partners a non-exclusive and irrevocable right to publish your Content for marketing, promotional or analysis purposes. Your granting of such rights does not constitute an agreement that any specific Content will be published by HelloSlippers or HelloSlippers’ business partners. Any use or publication of your Content shall be at the discretion of HelloSlippers or HelloSlippers’ business partners.
- If you do not agree to the collection and use of your Content, you may inform HelloSlippers and choose to withdraw from the Program anytime.
Membership and status suspension and banning
- Influencers will be banned from the Program if they create content featuring HelloSlippers products or the HelloSlippers brand name that also includes the following:
- Curses, obscenities or profanity.
- Racist or discriminatory content
- Sexual content such as nudity or sexually explicit images or video
- Comments responding to or copying content created by other influencers or content creators
- “Spam” content
- Off-topic discussion
- Influencers will be automatically banned from the Program if they are determined by HelloSlippers to have caused brand damage by posting and spreading inappropriate content, such as the examples previously listed, via comments or private messages on any social media channels, or have conducted themselves in a manner that could be interpreted as bringing HelloSlippers into disrepute.
- Influencers will be suspended from claiming Sponsored Products if they request more than one (1) Sponsored Product in a calendar month.
- When claiming Sponsored Products, Influencers will be granted a quota of TWO (2) Sponsored Products that do not have proof of Content. If an influencer receives two Sponsored Products without submitting proof of Content, they will be suspended from the right to claim other Sponsored Products until proof of Content is submitted at My Account > Order History.
- Influencers will be banned from the Program if they perform any of the following actions after claiming Sponsored Products:
- Resell a Sponsored Product to a third party
- Deliberately submit incorrect or invalid proof of Content
- HelloSlippers reserves the right to immediately void Commission, suspend or ban influencers, and/or void HelloSlippers membership (including “ HelloSlippers Influencer” status) if any fraudulent activity, abuse or conduct, including but not limited to the examples listed above, is detected or suspected.
Continuation or Transfer of the Program
- You acknowledge and agree that HelloSlippers reserves the right at its sole discretion to transfer, assign or handover (the “Transfer”) the Program and/or all or any part of its underlying interest and rights (including your eligibility, participation and/or membership in the Program and the underlying content) to another affiliate within the same group structure of HelloSlippers.
- HelloSlippers shall notify its influencers of the Transfer in advance (including the new Terms & Conditions, if applicable) by public posting as appropriate, and if the influencer does not agree to the Transfer and/or to be bound by the new Terms & Conditions, the influencer may inform HelloSlippers within the designated timeframe and choose to withdraw from the Program accordingly. Otherwise, all then eligible influencers shall be automatically enrolled into the new Program according to the then Terms & Conditions (as appropriate).
Liability Disclaimer
- By requesting to join the Program you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.
- Only HelloSlippers accounts verified with an email address and social media profile can be associated with the Program. Once enrolled in the Program, you will not be eligible to join any other affiliate platforms. HelloSlippers reserves the right to void Commission, disqualify HelloSlippers Influencer membership and/or, in extreme cases, take legal actions if any fraudulent activity or abuse is detected or suspected.
- HelloSlippers reserves the right to terminate, discontinue, modify or cancel the Program at any time and in its sole discretion without notice to you. However, HelloSlippers will make reasonable efforts to notify members of these changes. Any changes or modifications will be effective immediately upon public posting of the revisions.
- Should there be any disputes regarding these Terms & Conditions, HelloSlippers’ decision is final.
- These Terms & Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of the jurisdiction in which HelloSlippers is registered, and all relevant parties shall submit to the jurisdiction of the courts located in the jurisdiction of HelloSlippers' registration.
- If discrepancies exist between the English Terms & Conditions and other language versions, the English version shall prevail.
- HelloSlippers reserves the right to make changes to its Terms & Conditions at any time, and you are encouraged to visit this website from time to time for details.
